Total Operations Protection Services

Business interruption killing your bottom line?

Today’s successful organizations recognize that keeping critical IT systems available and running without interruptions is a key component to continued success. Unfortunately, maintaining IT systems with an in-house IT staff is often costlier and more inefficient than outsourcing to the right provider. Ensure your business survival and consider Assured Technology Solutions for your daily managed IT service needs.
TOP Clients receive a dedicated support phone number to immediately reach a live technician who can assist with support. Customer service is a critical part of who we are. We work hard to make sure we have incredible customer service that sets us apart from our competitors. In addition to our excellent IT support services, our customer service is why people choose us in the first place.

TOPS – Total Operation Protection Services is Assured Technology Solutions premium unlimited managed service solution that proactively manages, monitors and supports your entire technology infrastructure. T.O.P.S. is designed to maximize the efficiency of your technology investments, tighten network security, reduce downtime disruptions and eliminating the day-to-day worry of IT, allowing you to focus on your core business.

Our Premier Fixed Fee based support with Monitoring/ Alerting

OTHER MSP

Common Issues we hear about other MSPs in no particular order...

Lack of Communication

Long response times, multiple/ignored requests, phone trees, lack of transparency

Lack of Confidence/Expertise to solutions/recommendations

Re-occurring issues, band-aids vs. long-term solutions, lack of education on options

Price

Nickel & Dimed, surprise projects, unexpected invoice costs

Reactive vs. Proactive

Provider has focus elsewhere

They are feeling ignored for other larger clients

No Peace of Mind

Business owners want to trust that their IT provider is looking out for their best interest and never complacent – Free up internal resources

Not protected from major downtime - Backups did not work – Cyberattacks not handled well

Business outgrowing the skills/ expertise of the IT provider

Failing to understand the clients business - Running updates during busy season/peak hours

ASSURED
TECHNOLOGY
SOLUTIONS

With T.O.P.S from Assured Technology Solutions, you can enjoy:

Total Data Backup Protection

Human error, power outages, viruses and hardware failures are the leading culprits to data loss events. Local backups or off-site cloud storage options only provide partial recovery protection but how protected are you from a total server loss?

Complete network management

Our all-inclusive solution provides 24/7 Real-time alert and monitoring of all covered systems from computers, servers, mobile devices and all the network appliances operating your business. Our industry leading tools and processes will often catch issues before it affects the users.

Unlimited Remote and Onsite Support – Help Desk

Certified team of technicians can help small firms act “big” by giving you access to the same expertise and fast resolutions that large companies enjoy.
TOPS clients receive a dedicated phone number to call our fully staffed help desk ensuring you get a live certified technician who can provide support every time you call. Remote assistance will be the primary method of support to ensure utmost efficiency to get you back running quicker and on-site support available for issues needing hands-on resolutions.

Easy Predictability

We believe in proving our worth each and every time we work together and we provide that by offering a predictable monthly fixed fee with no long term commitments. No surprises, no hidden costs and no guessing when partnered with ATS.

Strategy and Budgeting/Forecasting

There are a lot of technologies out there and lots of ways to potentially improve your current IT investments. We enable Cloud strategies whether it’s moving your Server to the Cloud or a Hybrid approach. We can help you budget, forecast and make security/performance recommendations to improve the way you successfully interact with your technology.

Contact us for a complimentary initial consultation to discuss your technology needs.

Being reactive might be too late, learn more about the benefits of TOPS to ensure your business survival.